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​Privacy Policy

Last updated: [17/9/2025]

We at Lets Do Lunch (Lunch Brecon) are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you interact with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the “data controller” of the personal information you provide to us.

2. Information We Collect

When you interact with Lunch Brecon (online or offline), we may collect:

  • Identity & Contact Details: Name, phone number, email address, delivery address.

  • Order & Transaction Data: Records of food orders, payments, invoices, and receipts.

  • Technical Data (via website): IP address, browser type, cookies, and site usage statistics.

  • Marketing Preferences: Whether you have chosen to receive news, menus, or promotions.

3. How We Collect Data

  • Directly from you when you place an order, make a payment, or contact us.

  • Through our website when you sign up, complete a form, or browse (cookies may apply).

  • From marketing sign-ups (e.g. newsletter or loyalty promotions).

4. How We Use Your Data

We use your data to:

  • Prepare, deliver, and manage your food orders.

  • Take and process payments securely.

  • Contact you about your order, delivery, or enquiries.

  • Send you updates or promotions if you have opted in.

  • Improve our services, menus, and website.

  • Comply with legal and financial record-keeping obligations.

5. Lawful Basis for Processing

We only process your personal data where the law allows, including:

  • Contract: To provide you with the food and services you order.

  • Consent: For marketing, when you opt in.

  • Legal Obligation: For tax, accounting, and food-safety compliance.

  • Legitimate Interests: To operate and improve our business in ways that do not override your rights.

6. Sharing Your Data

We may share data with:

  • Payment providers (for card transactions).

  • Delivery partners (for getting your order to you).

  • Professional advisers (e.g. accountants).

  • Authorities if legally required (e.g. HMRC).

We do not sell your data to third parties.

7. International Transfers

We store your data in the UK/EEA. If we use suppliers outside the UK/EEA, we will ensure safeguards such as Standard Contractual Clauses.

8. Data Retention

We keep your data only as long as needed:

  • Order records: up to 6 years (for tax and accounting).

  • Marketing data: until you unsubscribe or withdraw consent.

  • General enquiries: up to 12 months after resolution.

9. Your Rights

You have rights under UK GDPR to:

  • Access the data we hold about you.

  • Ask us to correct inaccurate details.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request transfer of your data to another provider.

  • Withdraw consent to marketing at any time.

To exercise your rights, email us at [Insert contact email].

10. Security

We take reasonable steps to protect your data, including encrypted payment systems and secure storage.

11. Cookies

Our website www.lunchbrecon.co.uk may use cookies to improve functionality and understand site traffic. A cookie notice will appear when you first visit, and you can manage settings through your browser.

12. Contact Us

If you have any questions or concerns about this policy, please contact us:

If you are not satisfied, you may also complain to the Information Commissioner’s Office (ICO):

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